Vivaan Ek PariWar
Online Payment Policy
This page explains how online payments are processed for bookings and other charges, and how we handle confirmations, security, and support.
Payment information
How online payments work
Online payments made on our website are processed through authorised payment gateways/banking partners. By making a payment, you agree to the terms on this page and any additional terms shared with you.
Accepted payment methods
Payments may be made using UPI, debit/credit cards, net banking, or other methods made available by the payment gateway from time to time.
Payment confirmation
After a successful transaction, you should receive an on-screen confirmation and/or email/SMS from the payment gateway. Please keep the transaction reference number for your records.
Failed or Pending Transactions
If your account is debited but the transaction shows failed/pending, the amount is typically reversed by your bank/payment provider within their standard timelines. If you need help, share the reference number with us.
Charges and Taxes
Any applicable taxes, convenience fees, or gateway charges (if shown) will be displayed before you complete the payment.
Security & privacy
Safe Payments, Simple Methods
We accept payments securely via Bank Transfer and UPI only. We do not process or store any card details on our servers.
All transactions are completed directly through your bank or UPI app, ensuring a safe and reliable payment experience.
We may collect basic details such as your name, phone number, email address, payment amount, and transaction reference to confirm your payment and provide support. For more details, please refer to our Privacy Policy.
Frequently Asked Questions
Quick answers about online payments for Vivaan Ek Pariwar.
What is the purpose of the online payment?
Online payments may be used for booking amounts, instalments, documentation-related charges, or other payments as communicated to you by our team.
Will I receive a receipt/confirmation?
Yes. You will typically receive a confirmation from the payment gateway and/or your bank. Keep the transaction reference number; we can also confirm receipt once the payment reflects in our records.
What if my payment is debited but not confirmed?
In most cases, the amount is auto-reversed by your bank/payment provider within their standard timelines. If it does not reverse, contact us with the transaction reference number and date/time of payment.
Can I cancel and get a refund?
Refunds, if applicable, are handled as per our Cancellation & Refund Policy and the terms of your booking/allotment. Processing times may vary by bank/payment method.
Who do I contact for payment support?
Email us at info@vivaanekpariwar.in or call +919816360632.
Are there any extra charges?
Any convenience fee or charges (if applicable) will be shown before you complete the transaction. Your bank may also apply charges as per your account/card terms.